Troubleshooting GuidesMobilesBrand Level / Stock Android TroubleshootingStock Android GuidesLollipop (5.x)Lollipop TroubleshootingAudio & SpeakerAudio & Speaker RelatedAudio & Speaker RelatedLoud Speaker Not Working

Troubleshooting Guides Mobiles Brand Level / Stock Android Troubleshooting Stock Android Guides Lollipop (5.x) Lollipop Troubleshooting Audio & Speaker Audio & Speaker Related Audio & Speaker Related Loud Speaker Not Working Basic Check Click on the URLs in each step to view the screenshot Press the Volume keys from any screen You will see the Volume bar showing the … Read more

Troubleshooting Guides Mobiles Brand Level / Stock Android Troubleshooting Stock Android Guides Lollipop (5.x) Lollipop Troubleshooting Audio & Speaker Audio & Speaker Related Headset/Headset Microphone Issues

Troubleshooting Guides Mobiles Brand Level / Stock Android Troubleshooting Stock Android Guides Lollipop (5.x) Lollipop Troubleshooting Audio & Speaker Audio & Speaker Related Headset/Headset Microphone Issues Basic Check Check for the following: Make sure the customer has checked the headset/headphone on another device Try to use another working headset/headphone and check if this works Try … Read more

Troubleshooting Guides Mobiles Brand Level / Stock Android Troubleshooting Stock Android Guides Lollipop (5.x)Lollipop Troubleshooting FAQ’s

Troubleshooting Guides Mobiles Brand Level / Stock Android Troubleshooting Stock Android Guides Lollipop (5.x) Lollipop Troubleshooting FAQ’s FAQ’s If the device is rebooted, what happens to the recently opened apps? Ans. Any device running Android 5.0 and above saves the state of the apps and all the recent apps are open even after the reboot, … Read more

Troubleshooting Guides Mobiles Brand Level / Stock Android Troubleshooting Stock Android Guides Lollipop (5.x)  Hanging

Troubleshooting Guides Mobiles Brand Level / Stock Android Troubleshooting Stock Android Guides Stock Android Guides Stock Android Guides Lollipop (5.x)  Hanging Hanging:   Basic checks Smartphones are just like computers. They have Processes and Services running in the background and need a reboot regularly (At least once a week). If these processes and services are running … Read more

Troubleshooting Guides Mobiles Brand Level / Stock Android Troubleshooting Stock Android Guides Lollipop (5.x)Heating

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Troubleshooting Guides Mobiles Brand Level / Stock Android Troubleshooting Stock Android Guides Lollipop (5.x)Heating   Check battery temperature Click on the URLs in each step to view the screenshot Tap the Dialer icon Type *#*#4636#*#* Tap Battery Info Check Time since boot. If the device has not been rebooted in over a week (~168 hours), ask customer to reboot the … Read more

Troubleshooting Guides Mobiles Acer Mobiles Liquid Z630sAcer Troubleshooting Performance Performance Issue Troubleshooting Hanging & Freezing Issue

Troubleshooting Guides Mobiles Acer Mobiles Liquid Z630sAcer Troubleshooting Performance Performance Issue Troubleshooting Hanging & Freezing Issue     Restart the device Smartphones are just like computers. They have Processes and Services running in the background and need a restart regularly (At least once a week). If these processes and services are running for a long time … Read more

Troubleshooting Guides Mobiles Acer Mobiles Liquid Z630s Battery Power Troubleshooting Battery drains faster than normal

Troubleshooting Guides Mobiles Acer Mobiles Liquid Z630s Battery & Power Battery & Power Battery & Power Troubleshooting Battery drains faster than normal   Basic checks The battery drains faster / device heat up when you use the device for: Intensive use of basic functions like calls, browsing etc. Navigation or GPS for long periods of … Read more

Troubleshooting Guides Acer Mobiles Z630s Battery & Power Battery or Device is heating up

Troubleshooting Guides Mobiles Acer Mobiles Liquid Z630s Battery & Power Battery & Power Troubleshooting Battery or Device is heating up Basic checks The battery drains faster / device heat up when you use the device for: Intensive use of basic functions like calls, browsing etc. Navigation or GPS for long periods of time. Intensive camera … Read more

Mobiles Acer Liquid Z630s Troubleshooting Battery & Power Troubleshooting Device not charging

Mobiles > Acer Mobiles Acer Mobiles Liquid Z630s Acer Troubleshooting Battery & Power Battery & Power Troubleshooting Device not charging   Check hardware Check if the customer is using the bundled charger, charging cable and battery. If not, inform the customer they should use the in-box charging accessories only. Check karen ki kya customer bundled … Read more